Privacy Policy

Introduction

Face It Aesthetics ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our services.

Information We Collect

We may collect the following types of information:

• Full name, email address, phone number, and mailing address
• Date of birth, gender, and other demographic information
• Medical history, health conditions, allergies, and current medications relevant to your treatment
• Treatment records, consultation notes, and before/after photographs
• Payment and billing information
• Website usage data, including IP address, browser type, pages visited, and referring URLs
• Information you provide through contact forms, appointment requests, or direct communication

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our aesthetic and wellness services
• To schedule appointments and manage your treatment plan
• To communicate with you about your appointments, treatments, and follow-up care
• To process payments and maintain accurate billing records
• To send promotional communications about our services (with your consent)
• To comply with legal obligations and regulatory requirements
• To improve our website functionality and user experience

Protection of Health Information

As a medical aesthetics practice, we are committed to maintaining the confidentiality and security of your protected health information (PHI) in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

We implement administrative, technical, and physical safeguards to protect your health information from unauthorized access, use, or disclosure. Your medical records and treatment information are maintained securely and accessed only by authorized personnel involved in your care.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how visitors use our site, remember your preferences, and improve our services.

• Essential cookies required for website functionality
• Analytics cookies to understand website usage patterns
• Marketing cookies to deliver relevant content and advertisements

You can control cookie settings through your browser preferences. Disabling certain cookies may limit your ability to use some features of our website.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With healthcare providers involved in your treatment or referral
• With service providers who assist in our business operations (e.g., payment processors, appointment scheduling systems)
• When required by law, regulation, or legal process
• To protect the safety, rights, or property of Face It Aesthetics, our patients, or the public

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure servers, restricted access controls, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

Your Rights

You have the right to:

• Access and review the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of promotional communications at any time
• Request a copy of your medical records in accordance with applicable law

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request that we disclose what personal information we have collected, used, disclosed, or sold about you in the past 12 months.
• Right to Delete: You may request the deletion of your personal information, subject to certain legal exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information. Face It Aesthetics does not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a request, please contact us at [email protected] or call (951) 209-8371. We will verify your identity before processing any request and respond within 45 days as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.