Frequently Asked Questions
Everything you need to know about our treatments, practice, and what to expect.
Find answers to the most common questions about our treatments, scheduling, safety protocols, and what to expect when you visit our studio.
General Questions
Face It Aesthetics is a premier medical aesthetics practice in Moreno Valley, CA, led by Marlene Wissa, NP. We specialize in non-surgical cosmetic treatments including Botox, dermal fillers, microneedling, PRP therapy, medical weight loss, hormone therapy, and IV hydration — all delivered in a private, comfortable studio setting.
We are located at 24318 Hemlock Ave, Suite A3, Studio 48, Moreno Valley, CA 92557. Our studio is inside the Hemlock Medical Plaza with free on-site parking.
We operate by appointment only, with flexible scheduling that includes evening availability. This allows us to provide dedicated, unhurried care for every patient while accommodating busy lifestyles.
All treatments are performed by Marlene Wissa, a board-certified Nurse Practitioner with specialized training in medical aesthetics. Marlene combines clinical expertise with an artistic eye to deliver natural, beautiful results.
We are an appointment-only practice to ensure every patient receives personalized, focused care. You can schedule your appointment by calling us at (951) 209-8371 or through our contact page.
Consultations & Appointments
Yes — every new patient receives a complimentary consultation. There is no obligation. We'll discuss your goals, evaluate your concerns, and create a personalized treatment plan tailored to you.
You can schedule by calling us at (951) 209-8371, emailing [email protected], or filling out the contact form on our website. We'll respond within 24 hours to confirm your appointment.
Please bring a valid photo ID and a list of any current medications or supplements. If you have specific concerns or reference photos for your goals, feel free to bring those as well. We'll provide all intake forms on-site.
It depends on the treatment. Botox appointments typically take 15-20 minutes, dermal filler sessions run 30-45 minutes, and microneedling appointments are about 60-90 minutes including numbing time. Your initial consultation may take 30-45 minutes as we get to know your goals.
Cosmetic aesthetic treatments are not typically covered by insurance. We accept all major credit cards and can discuss payment options during your consultation to make treatment accessible.
We ask for at least 24 hours' notice if you need to cancel or reschedule. This allows us to offer that appointment time to another patient. Please call us at (951) 209-8371 to make any changes to your appointment.
Botox & Wrinkle Treatments
Results typically last 3-4 months, though this varies by individual. With regular treatments, many patients find their results last longer over time as the muscles gradually weaken. We recommend scheduling maintenance appointments every 3-4 months.
Most patients describe a quick pinch. We use ultra-fine needles to minimize discomfort, and the entire treatment takes just 10-15 minutes. No numbing cream is usually needed.
You'll start seeing smoothing effects within 3-7 days, with full results visible at 2 weeks. We always schedule a follow-up to assess your results and make any adjustments if needed.
Absolutely not. Our approach focuses on subtle, natural results. We carefully dose and place each injection to soften lines while preserving your natural facial expressions. You'll look refreshed — not overdone.
Common treatment areas include forehead lines, crow's feet, frown lines (the 11s), bunny lines on the nose, and chin dimpling. Botox can also be used for brow lifts, jawline slimming, lip flips, and gummy smile correction.
There is virtually no downtime. You can return to normal activities immediately. We recommend avoiding strenuous exercise, lying flat, and touching the treated areas for a few hours after your appointment.
Dermal Fillers
Depending on the area and product used, results last 6-18 months. Lip fillers typically last 6-9 months, while cheek and jawline fillers can last 12-18 months. We'll discuss expected longevity for your specific treatment plan.
Minor swelling or bruising may occur but typically resolves within a few days. Most patients return to normal activities immediately after treatment. We provide detailed aftercare instructions to minimize side effects.
Yes — hyaluronic acid fillers can be safely dissolved with an enzyme called hyaluronidase if needed. This gives you complete peace of mind that the results are adjustable and reversible.
We use only FDA-approved, premium filler products including Juvederm and Restylane collections. The specific product is chosen based on the treatment area and your desired outcome for the most natural-looking results.
Our philosophy is always natural-looking results. We take a conservative, layered approach — it's easier to add more than to overdo it. You'll look refreshed and enhanced, never overdone.
Fillers can enhance lips, restore cheek volume, define the jawline, smooth nasolabial folds and marionette lines, improve under-eye hollows, and even reshape the chin and nose non-surgically.
Skin Rejuvenation
Microneedling creates controlled micro-injuries in the skin using a medical-grade device, triggering your body's natural healing response. This stimulates collagen and elastin production, improving acne scars, fine lines, pore size, and overall skin texture.
A series of 3-6 treatments spaced 4-6 weeks apart is recommended for optimal results. The exact number depends on your specific skin concerns and goals. Many patients see noticeable improvement after just one session.
PRP (Platelet-Rich Plasma) therapy uses a concentrated preparation of your own blood platelets to stimulate collagen production and cellular renewal. Because it uses your own blood, it's one of the safest and most natural treatments available.
Absolutely. Combining microneedling with PRP (often called the "vampire facial") enhances results significantly by delivering your body's own growth factors deep into the skin through the micro-channels created during microneedling.
Expect redness similar to a sunburn for 1-3 days. Most patients feel comfortable returning to work the next day with mineral makeup if desired. We provide detailed aftercare instructions to optimize your healing.
Yes — microneedling is one of the most effective non-surgical treatments for acne scarring. The controlled micro-injuries stimulate collagen remodeling that fills in and smooths depressed scars over a series of treatments.
Weight Loss, Hormones & Wellness
We offer medically supervised weight management programs with FDA-approved medications and treatments tailored to your specific needs and health profile. Your provider will discuss all available options during your consultation.
Common signs of hormonal imbalance include persistent fatigue, unexplained weight gain, mood changes, poor sleep, brain fog, decreased libido, and hot flashes. We start with comprehensive lab work to identify any imbalances and determine the best treatment approach.
When properly monitored by a medical provider with regular lab work, hormone therapy is safe and effective. We use evidence-based protocols and closely track your levels to ensure optimal, safe results.
Most IV infusions take 30-60 minutes. You can relax comfortably in our studio while your body absorbs the vitamins, minerals, and fluids directly into your bloodstream for 100% bioavailability.
Oral supplements must pass through your digestive system, where absorption can be as low as 20-50%. IV therapy delivers nutrients directly to your bloodstream for 100% bioavailability — meaning your body can use everything immediately for faster, more effective results.
Program length is personalized to your goals. Most patients see their best results with a 3-6 month program, though ongoing maintenance support is always available. We focus on sustainable weight loss of 1-2 pounds per week for lasting results.
Safety & Aftercare
Patient safety is our top priority. All treatments are performed by a board-certified Nurse Practitioner using FDA-approved products and evidence-based protocols. We conduct thorough health screenings before any procedure and follow strict safety standards.
Aftercare instructions vary by treatment and will be provided in detail after your appointment. In general, we recommend avoiding strenuous exercise for 24 hours, keeping the treated area clean, and following all specific instructions given by your provider.
Most side effects are mild and temporary — such as slight redness, swelling, or bruising. We provide our direct contact information so you can reach us anytime with questions or concerns. Your safety and comfort are always our priority.
Absolutely. We follow strict privacy protocols and comply with all HIPAA regulations to protect your personal health information. Your privacy matters to us — all records and communications are kept confidential.
In many cases, yes. Certain treatments complement each other well and can be performed during the same visit. During your consultation, we'll discuss which combinations are safe and effective for your goals.
Still Have Questions?
Our team is happy to help. Reach out for a complimentary consultation — no obligation, just honest, expert guidance.